Shipping Policy

Last updated: May 2026

Thank you for shopping at Toles & Co. We are committed to delivering your premium automotive accessories as quickly and reliably as possible.

1. Shipping Destinations

We currently ship to the following countries:

United Arab Emirates (UAE)
Saudi Arabia (KSA)
Qatar
Kuwait
Bahrain
Oman

2. Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Times

UAE: 5–12 business days
GCC Countries (KSA, Qatar, Kuwait, Bahrain, Oman): 7–20 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions may be available — check our store for current offers.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.

6. Customs & Import Duties

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.

7. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at sales@tolesglobaltrading.com and we will work to resolve the issue promptly.

8. Contact Us

For any shipping-related questions, please reach out to us:

Email: sales@tolesglobaltrading.com
Phone: +971 55 130 6925
Address: Business District, Ajman Free Zone, B.C. 1302299, C1-Building, Ajman 922, United Arab Emirates